{"id":919,"date":"2021-09-22T11:28:18","date_gmt":"2021-09-22T11:28:18","guid":{"rendered":"https:\/\/kind-clarke.207-244-248-180.plesk.page\/?page_id=919"},"modified":"2026-09-22T10:05:35","modified_gmt":"2026-09-22T10:05:35","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.canvasartbay.com\/nl\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"919\" class=\"elementor elementor-919\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59be95c e-flex e-con-boxed e-con e-parent\" data-id=\"59be95c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-23fb212 e-con-full e-flex e-con e-child\" data-id=\"23fb212\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-dce-title-color=\"#010304\" class=\"elementor-element elementor-element-e455d33 elementor-widget elementor-widget-heading\" data-id=\"e455d33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Verzending - Retourzendingen - Ruilen<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e693ce4 elementor-widget elementor-widget-text-editor\" data-id=\"e693ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline; color: #000000; font-size: 12pt;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"\/nl\/shipping-returns\/#shipping\">&gt; Verzendinformatie<\/a><\/span><\/p><p><span style=\"text-decoration: underline; color: #000000; font-size: 12pt;\"><a style=\"color: #000000; text-decoration: underline;\" href=\"\/nl\/shipping-returns\/#returns\">&gt; Retouren en omruilen<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6a299 elementor-widget elementor-widget-text-editor\" data-id=\"cf6a299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"shipping\"><span style=\"color: #333333;\">Verzendinformatie<\/span><\/h2><h3 class=\"mt-lg-4 wt-text-title-01 conform-lower-heading\"><span style=\"color: #333333;\">Verwerkingstijd van bestellingen<\/span><\/h3><p><span style=\"color: #333333;\">Uw kunstwerk op canvas wordt op bestelling gedrukt en ingelijst; daarom hebben we 3 tot 5 werkdagen nodig om de bestelling te verwerken.<\/span><\/p><h3><span style=\"color: #333333;\">Verzendkosten<\/span><\/h3><div><span style=\"color: #333333;\">Wij bieden\u00a0<strong>GRATIS verzending wereldwijd<\/strong><strong>.<\/strong> Of je nu slechts \u00e9\u00e9n klein schilderij op canvas bestelt of zes schilderijen op canvas in XL-formaat, je betaalt \u201cGEEN\u201d verzendkosten, waar je ook woont.<\/span><\/div><div><h3><span style=\"color: #333333;\">Verzendopties<\/span><\/h3><p><span style=\"color: #333333;\">Wij bieden <strong>Expressverzending <\/strong>upgrades naar alle landen. Voor expresverzending geldt een vast bedrag per bestelling. De verzendkosten worden bij het afrekenen weergegeven op basis van uw exacte adres.<\/span><\/p><\/div><h3><span style=\"font-size: 14pt; color: #333333;\">Geschatte levertijden<\/span><\/h3><h3><span style=\"color: #333333;\">Standaard gratis verzending:<\/span><\/h3><ul><li class=\"pb-xs-2\"><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\">Verenigde Staten: 9<\/span><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\"><span class=\"pl-xs-1\"> tot 12 werkdagen<\/span><\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\">Canada:  9<\/span><span class=\"pl-xs-1\"> tot 12 werkdagen<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"europe\">Europa:  9<\/span><span class=\"pl-xs-1\">-12 werkdagen<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"oceania\">Australia, New Zealand and Oceania:\u00a0 <\/span><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"oceania\">9<\/span><span class=\"pl-xs-1\">-12 werkdagen<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"asia\">Azi\u00eb-Pacific:<\/span> 9<span class=\"pl-xs-1\">-12 werkdagen<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"south_america\">Latijns-Amerika en het Caribisch gebied:\u00a0 <\/span><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"south_america\">9<\/span><span class=\"pl-xs-1\">-12 werkdagen<\/span><\/span><\/li><\/ul><h3><span style=\"color: #333333;\">Expressverzending:<span style=\"font-size: 10pt;\"><br \/><\/span><\/span><\/h3><ul><li class=\"pb-xs-2\"><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\">United States:\u00a0\u00a0<\/span><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\"><span class=\"pl-xs-1\">5 to 7 business days<\/span><\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"79\">Canada:\u00a0\u00a0<\/span><span class=\"pl-xs-1\">5 to 7 business days<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"europe\">Europe:\u00a0\u00a0<\/span><span class=\"pl-xs-1\">5-7 business days<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"oceania\">Australia, New Zealand and Oceania:\u00a0\u00a0<\/span><span class=\"pl-xs-1\">7-12 business days<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"asia\">Azi\u00eb-Pacific:<\/span>\u00a0<span class=\"pl-xs-1\">7-12 business days<\/span><\/span><\/li><li><span style=\"color: #333333;\"><span class=\"text-gray-lighter\" data-region=\"estimate-display-name\" data-value=\"south_america\">Latijns-Amerika en het Caribisch gebied:\u00a0\u00a0<\/span><span class=\"pl-xs-1\">7-12 business days<\/span><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><em> * Opmerking: We doen ons best om deze geschatte levertijden na te komen, maar kunnen deze niet garanderen. De daadwerkelijke levertijd kan enigszins afwijken, afhankelijk van de vervoerder die u kiest.<\/em><\/span><\/p><h3><span style=\"color: #333333;\">Je canvas verpakken<\/span><\/h3><p><span style=\"color: #333333;\">Je canvasdoek wordt in noppenfolie gewikkeld en zorgvuldig verpakt in een stevige kartonnen doos, zodat het doek ONBESCHADIGD bij je aankomt. Bekijk de onderstaande foto voor meer informatie over ons verpakkingsproces:<\/span><\/p><p><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-3600 aligncenter\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-300x220.jpg\" alt=\"\" width=\"300\" height=\"220\" srcset=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-300x220.jpg 300w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-1000x732.jpg 1000w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-64x47.jpg 64w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-768x563.jpg 768w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-20x15.jpg 20w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process-600x439.jpg 600w, https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/packaging-process.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/span><\/p><div data-policy-display=\"\">\u00a0<\/div><h3 class=\"b pb-xs-2\"><span style=\"color: #333333;\">Douanerechten en invoerbelastingen<\/span><\/h3><div class=\"text-gray-lighter prose\"><span style=\"color: #333333;\">Kopers buiten de VS, Australi\u00eb en Canada kunnen worden gevraagd om douanerechten en invoerheffingen te betalen. Als u vragen heeft of hulp nodig heeft met betrekking tot douanekosten, kunt u ons een e-mail sturen naar <u>contact@canvasartbay.com<\/u>. We reageren binnen 2 werkdagen.<\/span><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72ded59 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"72ded59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22ba362 e-flex e-con-boxed e-con e-parent\" data-id=\"22ba362\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71d9844 e-con-full e-flex e-con e-child\" data-id=\"71d9844\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1fa8b2 elementor-widget elementor-widget-text-editor\" data-id=\"c1fa8b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div><div><h2 id=\"returns\"><span style=\"color: #ff6600;\">Retourneren en ruilen<\/span><\/h2><h3><span style=\"color: #333333;\">Retourbeleid<\/span><\/h3><p><span style=\"font-size: 10pt;\"><strong><span style=\"color: #333333;\">Canvas Art Bay biedt een 100%-geld-terug-garantie!<\/span><\/strong><\/span><\/p><p><span style=\"color: #333333;\">We garanderen je dat je je canvaskunstwerk mooi zult vinden! Mocht dat toch niet zo zijn, dan is dat geen probleem; stuur het gewoon binnen 90 dagen terug en we geven je graag je geld volledig terug. Echt waar! We accepteren verzoeken tot retournering of omruiling voor <em><u>elk motief<\/u><\/em> in de eerste 9<strong>0 dagen<\/strong> van aankoop, vanaf <span style=\"text-decoration: underline;\">elk land<\/span> over de hele wereld!!<\/span><\/p><h3>Uitzondering in verband met vroege feestdagen<\/h3><p><span style=\"color: #000000;\">Voor alle bestellingen die zijn geplaatst tussen <span style=\"text-decoration: underline;\">September 22<\/span>\u00a0en <span style=\"text-decoration: underline;\">31 oktober<\/span>, wij accepteren retourzendingen tot <strong>1 februari<\/strong>. Kom alvast lekker kerstinkopen doen bij Canvas Art Bay!<br \/><\/span><\/p><h3><span style=\"color: #333333;\">Retourprocedure<\/span><\/h3><p><span style=\"color: #333333;\">Als je wilt\u00a0<u>terug<\/u>\u00a0of\u00a0<u>ruil<\/u>\u00a0je canvas OF als er een probleem is met de afdruk die je hebt ontvangen, volg dan gewoon deze stappen:<\/span><\/p><p><span style=\"color: #333333;\"><strong>1-<\/strong>\u00a0Stuur ons een e-mail op\u00a0<u>contact@canvasartbay.com<\/u>\u00a0binnen 14 dagen na levering. De volgende gegevens moeten in de e-mail worden vermeld:<\/span><br \/><span style=\"color: #333333;\">* Uw bestelling #nummer<\/span><br \/><span style=\"color: #333333;\">* Een foto van het artikel dat u wilt retourneren<\/span><br \/><span style=\"color: #333333;\">* De reden waarom je je canvas wilt terugsturen (kleuren, afmetingen, kwaliteit, beschadigd, enz. ..)<\/span><br \/><span style=\"color: #333333;\">* Het nieuwe schilderij op canvas dat je graag in ruil zou willen hebben (als het om een ruilverzoek gaat).<\/span><\/p><p><span style=\"color: #333333;\"><strong>2-<\/strong> Stuur je canvas binnen 90 dagen na levering terug en stuur ons per e-mail een bewijs van verzending (je kunt een foto maken van het verzendetiket of het postbewijs).<\/span><\/p><p><span style=\"color: #333333;\"><strong>3-\u00a0<\/strong>Uw verzoek wordt in behandeling genomen:<\/span><br \/><span style=\"color: #333333;\">* Als het om een retourverzoek gaat, zullen we het volledige aankoopbedrag terugbetalen zodra we het oude doek hebben ontvangen.<\/span><br \/><span style=\"color: #333333;\">* Als het om een omruilverzoek gaat, gaan we aan de slag met je nieuwe bestelling zodra we het oude canvas hebben ontvangen. Vervolgens voeren we de aanpassing op je account door (we betalen het verschil terug als je een goedkoper canvas hebt besteld; OF we sturen je een aangepaste factuur om het prijsverschil te betalen als je een duurder canvas hebt besteld).<\/span><\/p><p><span style=\"color: #333333;\"><strong>Als u zich bevindt binnen de <span style=\"text-decoration: underline;\">Verenigde Staten<\/span>, <\/strong>Stuur je retourzending alstublieft naar:<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6125 alignleft\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/flag-united-states.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/p><p style=\"text-align: left;\"><span style=\"color: #333333;\">Canvas Art Bay<\/span><span style=\"color: #333333;\"><br \/>3827 S Carson St<br \/>505-25 Unit #3074<br \/>Carson City, NV 89701 <\/span><\/p><p><strong><span style=\"color: #333333;\">Voor klanten <span style=\"text-decoration: underline;\">buiten de VS<\/span>, <\/span><\/strong><span style=\"color: #333333;\">Stuur je retourzending alstublieft naar een van onze <strong>internationale magazijnen<\/strong>:<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0e288e e-flex e-con-boxed e-con e-parent\" data-id=\"c0e288e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-873f030 e-con-full e-flex e-con e-child\" data-id=\"873f030\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5d3df2 elementor-widget elementor-widget-text-editor\" data-id=\"d5d3df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6129 size-full\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/flag-european-union.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\"><strong>Canvas Art Bay<\/strong><br \/><\/span><\/p><p style=\"text-align: center;\"><span class=\"tojvnm2t a6sixzi8 abs2jz4q a8s20v7p t1p8iaqh k5wvi7nf q3lfd5jv pk4s997a bipmatt0 cebpdrjk qowsmv63 owwhemhu dp1hu0rb dhp61c6y iyyx5f41\" style=\"color: #333333;\">12 rue de la rivi\u00e8re Lefoullon<\/span><br \/><span class=\"tojvnm2t a6sixzi8 abs2jz4q a8s20v7p t1p8iaqh k5wvi7nf q3lfd5jv pk4s997a bipmatt0 cebpdrjk qowsmv63 owwhemhu dp1hu0rb dhp61c6y iyyx5f41\" style=\"color: #333333;\">92800 Puteaux, Frankrijk<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c790e32 e-con-full e-flex e-con e-child\" data-id=\"c790e32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df580f9 elementor-widget elementor-widget-text-editor\" data-id=\"df580f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6133 size-full\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/flag-canada.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\"><strong>Canvas Art Bay<br \/><\/strong><\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\">7070e Farrell Rd SE, kamer #166<br \/>Calgary, AB T2H 0T2<\/span><span style=\"color: #333333;\"><br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f5eb50 e-con-full e-flex e-con e-child\" data-id=\"9f5eb50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc454f1 elementor-widget elementor-widget-text-editor\" data-id=\"cc454f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6130 size-full\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/flag-australia.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\"><strong>Canvas Art Bay<br \/><\/strong><\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\">M Centre, Palmerston Lane 11, <\/span><span style=\"color: #333333;\">Ste #1008<br \/>Manuka, ACT 2603<\/span><span style=\"color: #333333;\">, Australi\u00eb<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7eeb105 e-con-full e-flex e-con e-child\" data-id=\"7eeb105\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4d8b0a elementor-widget elementor-widget-text-editor\" data-id=\"e4d8b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6128 size-full\" src=\"https:\/\/www.canvasartbay.com\/wp-content\/uploads\/2021\/10\/flag-united-kingdom.png\" alt=\"\" width=\"64\" height=\"64\" \/><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\"><strong>Canvas Art Bay<br \/><\/strong><\/span><\/p><p style=\"text-align: center;\"><span style=\"color: #333333;\">Russell Street 51, Reading<br \/>RG1 7XG, Verenigd Koninkrijk <\/span><span style=\"color: #333333;\"><br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-285efb6 e-flex e-con-boxed e-con e-parent\" data-id=\"285efb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-968532b e-con-full e-flex e-con e-child\" data-id=\"968532b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c119f6 elementor-widget elementor-widget-text-editor\" data-id=\"0c119f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div><h3><span style=\"color: #333333;\">Retourverzendkosten<\/span><\/h3><p><span style=\"color: #000000;\"><strong><em>De kopers zijn verantwoordelijk voor de verzendkosten bij retournering<\/em><\/strong>. Indien de koper het doek onbeschadigd heeft ontvangen, maar het niet in de oorspronkelijke staat heeft teruggestuurd, wordt de koper aansprakelijk gesteld voor eventuele waardevermindering. <\/span><\/p><p><span style=\"color: #000000;\">*Er geldt een uitzondering voor defecte en beschadigde pakketten, zoals hieronder wordt uitgelegd:<\/span><\/p><h3><span style=\"color: #000000;\">Beschadigde pakketten<\/span><\/h3><p><span style=\"color: #000000;\">Mocht uw doek tijdens het transport beschadigd zijn geraakt, neem dan contact met ons op via <u><a style=\"color: #000000;\" href=\"mailto:contact@canvasartbay.com\">contact@canvasartbay.com<\/a><\/u> met foto\u2019s van het artikel en foto\u2019s van de doos waarin het is verzonden. Wij sturen u graag een vervangend doek toe, zonder extra kosten.<\/span><\/p><h3><span style=\"color: #333333;\">Beleid inzake maatwerkbestellingen<\/span><\/h3><div><span style=\"color: #333333;\">Onder \u2018bestellingen op maat\u2019 vallen alle gepersonaliseerde canvasdoeken die wij speciaal voor u hebben vervaardigd. Houd er rekening mee dat bestellingen op maat niet kunnen worden geretourneerd of geruild, tenzij ze beschadigd of defect aankomen.<\/span><\/div><div><p><span style=\"color: #333333;\">Mocht u problemen ondervinden met uw op maat gemaakte canvasdoek, stuur ons dan een e-mail naar\u00a0<u>contact@canvasartbay.com<\/u>\u00a0en we zorgen ervoor dat we je binnen 2 werkdagen antwoorden.<\/span><\/p><\/div><div><h3><span style=\"color: #333333;\">Retourvoorwaarden<\/span><\/h3><div><div><span style=\"color: #333333;\"><em><strong>De kopers zijn verantwoordelijk voor de verzendkosten bij retournering<\/strong><\/em>. Indien het artikel niet in de oorspronkelijke staat wordt geretourneerd, is de koper aansprakelijk voor eventuele waardevermindering.<\/span><\/div><\/div><\/div><\/div><div><h3><span style=\"color: #333333;\">Annuleringsvoorwaarden<\/span><\/h3><div><div><div><div><span style=\"color: #333333;\">Je kunt op elk moment v\u00f3\u00f3r de verzending van je bestelling vragen om deze te annuleren. Stuur ons een e-mail naar <em>contact@canvasartbay.com<\/em> en geef ons het #-bestelnummer door dat u wilt annuleren. 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